Question 1

Is there a free tier?

Accepted Answer

Yes, there is a free tier. please use Gmail to sign in for a free account.

Question 2

Is free tier licensed for commercial use?

Accepted Answer

Yes, absolutely,free tier license is for commercial use.

Question 3

Can I upgrade to a paid plan?

Accepted Answer

Yes, you can upgrade to a paid plan by purchasing a plan from the dashboard.

Question 4

How do I refill AI credits?

Accepted Answer

You can refill AI credits by purchasing credits from the dashboard.

Question 5

Where do I invite teammates or adjust plans?

Accepted Answer

Use the dashboard for invitations and collaboration controls, and visit /pricing to review plans. The global navigation keeps everything one click away.

Question 6

How do AI credits power VDAM workflows?

Accepted Answer

AI credits fuel the auto-tagging, vision detection, and podcast analytics pipelines. Once an asset hits the dashboard, we queue it for our detection worker (see file-upload helpers and VisionDetection flags) and consume a credit to surface metadata, descriptions, and safety signals. Credit usage spikes when we invoke auto-tagging/transcription or media enrichment hooks, so every label, insight, and generated summary you see is backed by that usage.

Question 7

How does yearly billing work and do we get a discount?

Accepted Answer

We offer an annual billing plan that applies a 40% discount on top of the base monthly price. The invoice covers 12 months up front, earns the same storage/credit allowances as the Business tier, and renews automatically unless you cancel before the next term.

Question 8

Can I cancel anytime with a refund?

Accepted Answer

Absolutely, you can cancel at any time and no further charges will be applied, but cancellations do not trigger prorated refunds—your current period remains active until the end of the cycle.

Question 9

What happens if I cancel in the middle of a month?

Accepted Answer

If you cancel mid-cycle you keep access for the rest of that billing month, but the following month will not be billed and no refund is issued for the remaining days of the current cycle.

Question 10

Does the global navigation appear everywhere?

Accepted Answer

Absolutely. The fixed navigation defined in layout.tsx links Home, Dashboard, Upload, Pricing, and FAQ so visitors always know how to move forward.

Questions about the cinematic workspace

Billing & Plans

AI & Workflows

Workspace & Navigation

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